All bookings are made with Northern Kites Kitesurfing Ltd Trading as Northern Kites. No booking will be confirmed until paid. We accept payment by bank transfer, debit or credit card.

Cancellation & Refunds

The company reserves the right to cancel any lesson for any reason at any time before the start of the course. In this situation participants will be offered alternative dates or activities. Cancellation due to situations out of the control of Northern Kites such as Wars, Natural Disasters, Health Epidemics & Pandemics, may be subject to the loss of money paid where a refund is not possible.

In the event of unfavourable conditions it is not possible to refund the money of the participant, instead alternative dates or activities will be offered to reschedule. Lessons can rearranged by student up-to 48 hours before lesson commences. All re-bookings will be handled directly with participants for further courses and rebooking in the event of adverse conditions. A failure to attend a booked course, or any cancellations within 48 hours of the lesson commencing, will be considered a cancellation with no refund

We are not responsible for weather and have no control over it. We make every effort to provide alternative activities and dates. This is subject to availability. Refunds are not given due to weather conditions. All lesson vouchers and credit for lessons are valid for 12 months. Once expired they will not be valid.

All invoices and course payments will be made at time of booking, in advance of course commencement.